1. Our commitment
Your privacy matters to us. This policy explains what information we collect when you use this shop, how we use it and the choices you have.
2. Information we collect
- Account and order details: your name, e-mail address and the products you buy.
- Shipping details: your shipping address, only when you order a printed product.
- Payment details: payments are handled by PayPal or Stripe. We receive confirmation of your payment, but never your full card details.
- Free resource sign-ups: your name and e-mail address when you request a free product.
- Technical information: basic information needed to keep the shop running and secure, such as session cookies.
3. How we use your information
- To process and deliver your orders, including your digital products and course access.
- To send order confirmations, receipts, download links and account e-mails.
- To provide customer support and respond to your messages.
- To send you news and offers, but only if you've signed up for them. You can unsubscribe at any time.
- To keep the shop secure and prevent fraud.
4. Who we share it with
We never sell your personal information. We only share it with trusted partners who help us run the shop:
- Payment providers (PayPal and Stripe), to process your payment.
- Our printing and shipping partner, for printed orders only (your name, shipping address and order details).
- E-mail and hosting providers, to send e-mails and keep the shop online.
We may also share information if required by law.
5. Cookies
We use essential cookies to keep you logged in, remember your cart and protect the shop. These are needed for the shop to work.
6. How long we keep it
We keep your account and order information for as long as your account is open, and as long as needed for legal, tax and accounting purposes.
7. Your choices
- You can view and update your details in your account.
- You can ask us for a copy of your information, or ask us to delete it, through our contact page.
- You can unsubscribe from marketing e-mails using the link in any e-mail.
8. Security
We use secure connections (HTTPS), encrypted passwords and trusted payment providers to protect your information.
9. Children
This shop is not intended for children under 13, and we don't knowingly collect their information.
10. Changes to this policy
We may update this policy from time to time. The date at the top of this page shows when it last changed.
11. Contact us
If you have questions about your privacy, please reach us through our contact page.